Manage > Users and Groups before doing any of the steps below.
Invite a user
To invite a user to your True Positive tenant, simply enter the new user's email address in the input box above.
This will send an email to the new user with a link to log in to True Positive, a unique username, and a long, random password.
The user can update his username and password after logging in by visiting his/her Profile page.
Disable a user
For data integrity, True Positive does not let you delete users. You can, however, disable a user to prevent him/her from logging in.
Just click the lock icon next to a user to disable his account.
The UI will typically only list active users in input fields. However, the API makes no distinction between active and disabled users: if you would like to assign a case to a disabled user (as an example), you can do so in the API.